About

Standards

To contact every customer within 2 working hours* of receipt of job booking.
To be available to visit every customer within 48 working hours* of receipt of job booking (subject to location - Highlands & Islands may take longer).
To keep every customer updated throughout every repair.
To complete every repair within 5 working days (subject to spares availability).
To ensure members attend all relevant manufacturers training courses.
To ensure all members field staff have up to date Criminal Records checks (in progress).
To ensure all members field staff carry Identity Cards (in progress).
To ensure all staff represent the manufacturer, retailer, Noise and individual service company with the utmost professionalism.

*Working Hours - Mon-Fri 9.00-17.30

"Thankyou for the prompt and efficient service."

Mr B
Bridgewater