Prices
About Prices
All prices shown are for labour and carriage (where relevant) and inclusive of VAT. Any parts required may be at an additional cost (excl. Apple repairs) but please speak to your service provider for further details.
For Repairs, the service provider would normally provide an estimate before proceeding with any work.
Carry In = This is when you take the product to your nearest Authorised Service Centre. An engineer can still call to your home if required but a small supplement will be charged as shown.
Field Call = This is when an engineer calls to your home or business to carry out the repair.
Central Repair = This is for more specialist product where a courier would normally call to collect the product and take it to one of our centralised repair centres.
Consumer Electronics
Apple Service
Domestic Appliance
Aerial, Satellite & CCTV Services
Consumer Electronics
| REPAIR | RETAIL INCL. VAT |
|---|---|
| LCD/Plasma | |
| Up to 31″ (Carry in) | £55.00 |
| 32-46 (incl. Field call) | £105.00 |
| 47″ + (Incl. Field call) | £120.00 |
| Other Products | |
| VCR / DVD (Carry in) | £50.00 |
| Audio Equipment & Home Cinema (Carry in) | £50.00 |
| Microwave Oven (Carry in) | £50.00 |
| Digital Compact Cameras (Central repair) | £65.00 |
| Digital Bridge Cameras (Central repair) | £75.00 |
| Digital SLR Cameras (Central repair) | £85.00 |
| Digital Camcorders (Central repair) | £85.00 |
| Laptops (incl. Full insurance for carriage) (Central Repair) | £120.00 |
| MP3 (Central repair) | £60.00 |
| Sat Nav (Central repair) | £60.00 |
| Field Call | |
| For any ‘Carry in’ product | £25.00 |
| INSTALLATION | |
| Basic (Unbox, connect & set up) | £58.00 |
| Home Cinema (above plus set up surround sound) | £65.00 |
| Premium (as basic but incl. Building furniture) | £65.00 |
| Advanced Home Cinema (as Home Cinema but incl. building furniture) | £75.00 |
| Basic Wall Mount <32″ | £119.00 |
| Basic Wall Mount 32″- 59″ | £149.00 |
| Basic Wall Mount 60″+ | £199.00 |
| In-Home Support | |
| Troubleshooting | £48.00 |
| Tutorial | £48.00 |
| Top Up fees | |
| Field call in Highlands | £47.00 |
| Field call in Islands (excl. IOW) | £89.00 |
Apple Service
| REPAIR | RETAIL INCL. VAT |
|---|---|
| iMac/MacBook/Mini | |
| Labour Tier 1 (HDD/Battery – MacBook) | £55.00 |
| Labour Tier 2 (Optical Drive/Keyboard – MacBook) | £75.00 |
| Labour Tier 3 (iMac removing glass panel/MacBook logic board) | £90.00 |
| Courier – Tote Box | £28.00 |
| i Pod / i Pad (Exchange) | |
| i Pod Touch 8Gb | £99.00 |
| i Pod Touch 32Gb | £140.00 |
| i Pod Touch 64Gb | £170.00 |
| Original i Pad | £230.00 |
| i Pad 2 | £230.00 |
| i Pad 3rd Generation | £275.00 |
| I Pad 4th Generation | £275.00 |
| I Pad Mini | £235.00 |
| Courier | £18.00 |
Domestic Appliance
| REPAIR | RETAIL INCL. VAT |
|---|---|
| Free Standing Laundry/Cooking etc. | £68.00 |
| Free Standing Refrigeration | £75.00 |
| Free Standing Gas | £78.00 |
| Built In Laundry/Cooking etc. | £75.00 |
| Built In Refrigeration | £79.00 |
| Built In Gas | £82.00 |
| INSPECTION | |
| Free Standing Laundry/Cooking etc. | £58.00 |
| Free Standing Refrigeration | £66.00 |
| Free Standing Gas | £70.00 |
| Built In Laundry/Cooking etc. | £68.00 |
| Built In Refrigeration | £72.00 |
| Built In Gas | £76.00 |
| INSTALLATION | |
| Installation (FS Laundry or Dishwashing or Refrigeration (not US Style)) | £58.00 |
| Installation (BI Single Electric Oven, Electric Hob, Microwave, Compact Oven, Cooker Hood) | £95.00 |
| Installation (FS Electric Cooker) | £95.00 |
| Installation (BI Dbl Oven, Sgle Gas Oven, DWasher, Lndry, Refrig, Gas Hb, Hood, Coffee Machine) | £120.00 |
| Installation (FS Gas Cooker) | £12.00 |
Aerial, Satellite & CCTV Services
| DIRECT BTV FREEVIEW SERVICES (BTV BCPP) | RETAIL INCL. VAT |
|---|---|
| (1) Assessment Only (STB Set Up/ Rescan, STB Cable Connections) | £49.99 |
| (2) Assessment + Minor Repair (Internal Flyleads, Attenuators, Splitters, Filters, Face Plates etc) | £20.00 |
| (3) Assessment + Major Repair (Amps, PSU’s, External Splitters, Downlead, Filters, Extensions etc) | £40.00 |
| (4) Assessment + Aerial Upgrade Option (Generic) – Single Point System (6ft mast/ 15m cable/ wall mount) | £69.00 |
| (5) Assessment + Aerial Upgrade Option (Hi Gain ) – Single Point System (6ft mast/ 15m cable/ wall mount) | £89.00 |
| (6) Assessment + Aerial Upgrade (Bespoke/ Non Standard Installations) (Multi room/ MHA’s/ 10ft mast/ Chimney mount) | Bespoke |
| (7) Minor Repair (Internal Flyleads, Attenuators, Splitters, Filters, Face Plates etc) | £69.99 |
| (8) Major Repair (Amps, PSU’s, External Splitters, Downlead, Filters, Extensions etc) | £89.99 |
| (X) Aerial Upgrade Option (Generic) – Single Point System (6ft mast/ 15m cable/ wall mount) | £120.00 |
| (Y) Aerial Upgrade Option (Hi Gain ) – Single Point System (6ft mast/ 15m cable/ wall mount) | £140.00 |
| (Z) Aerial Upgrade (Bespoke/ Non Standard Installations) (Multi room/ MHA’s/ 10ft mast/ Chimney mount) | Bespoke |
| Direct CCTV Services (Swann BCPP) | |
| CCTV Product Installation – 1 Camera System (Pre Supplied Kit/ Cables) | £129.50 |
| CCTV Product Installation – 2 Camera System (Pre Supplied Kit/ Cables) | £179.50 |
| CCTV Product Installation – 3 Camera System (Pre Supplied Kit/ Cables) | £229.50 |
| CCTV Product Installation – 4 Camera System (Pre Supplied Kit/ Cables) | £279.50 |
| CCTV Product Installation – 5 Camera System (Pre Supplied Kit/ Cables) | £329.50 |
| CCTV Product Installation – 6 Camera System (Pre Supplied Kit/ Cables) | £379.50 |
| CCTV Additional Camera Feed including upto 15m cable | £57.60 |
| CCTV Remote Viewing Installation/ Set Up (Upgrade) | £45.00 |
| CCTV Site Survey (Commercial/ Business Site) | £66.00 |
| CCTV Maintenance Call (Domestic) – Excludes additional materials | £75.00 |
| Direct FREESAT Services (FREESAT BCPP) | |
| MINI-DISH INSTALL (Single point to one room). | £74.99 |
| MINI-DISH INSTALL (Single point to two rooms) | £114.99 |
| MINI-DISH INSTALL (Single point to three rooms) | £149.99 |
| MINI-DISH INSTALL (Single point to four rooms) | £184.99 |
| MINI-DISH INSTALL (Single point to five rooms) | £249.99 |
| MINI-DISH INSTALL (Single point to six rooms) | £284.99 |
| MINI-DISH INSTALL (Single point to seven rooms) | £319.99 |
| MINI-DISH INSTALL (Single point to eight rooms). | £364.99 |
| MINI-DISH INSTALL (Twin points to one room). | £94.99 |
| MINI-DISH INSTALL (Twin points to two rooms). | £149.99 |
| MINI-DISH INSTALL (Twin points to three rooms). | £229.99 |
| MINI-DISH INSTALL (Twin points to four rooms). | £279.99 |
| MINI-DISH INSTALL (One twin point & one single point for two rooms) | £129.99 |
| MINI-DISH INSTALL (One twin point & two single points for three rooms). | £164.99 |
| MINI-DISH INSTALL (One twin point & three single points for four rooms). | £229.99 |
| MINI-DISH INSTALL (One twin point & four single points for five rooms). | £264.99 |
| MINI-DISH INSTALL (Two twin points & one single points for three rooms). | £209.99 |
| MINI-DISH INSTALL (Two twin points & two single points for four rooms). | £244.99 |
| MINI-DISH INSTALL (Two twin points & three single points for five rooms). | £279.99 |
| MINI-DISH INSTALL (Two twin points & four single points to six rooms). | £314.99 |
| MINI-DISH INSTALL (Three twin points and one single point for four rooms) | £259.99 |
| MINI-DISH INSTALL (Three twin points and two single points for five rooms) | £294.99 |
| MINI-DISH SERVICE CALL (Service call to identify / rectify reception problems, dish and LNB included). | £64.99 |
| MINI-DISH REPLACE (Replace existing rusty or damaged dish) | £72.49 |
| MINI-DISH SIZE UPGRADE (Replace existing 45cm with 60cm mini-dish) | £89.99 |
| MINI-DISH SIZE UPGRADE (Replace existing 45cm with 80cm solid dish) | £149.99 |
| MINI-DISH TO RUSTPROOF DISH UPGRADE (Replace existing 45cm with 60cm plastic / fibre glass dish) | £199.99 |
| MINI-DISH RELOCATE (Relocate dish to new location up to 5m away includes up to two cables) | £79.99 |
| MINI-DISH RELOCATE (Relocate dish to T&K and up to 10ft pole up to 10m away includes up to two cables) | £119.99 |
| MINI-DISH RELOCATE (Relocate dish to chimney location up to 15m away includes chimney cradle bracket and lashing kit and two cables) | £149.99 |
| MINI-DISH RELOCATE (Relocate dish to garden location up to 30m away includes two hours labour, pole, concrete, and up to two cables) | £189.99 |
| MINI-DISH RELOCATE (Relocate dish to garden location up to 100m away includes three hours labour, pole, concrete, and up to two cables) | £299.99 |
| EXISTING DISH UPGRADE (Run one new single point to one room). | £64.99 |
| EXISTING DISH UPGRADE (Run two new single points to two rooms) | £94.99 |
| EXISTING DISH UPGRADE (Run three new single points to three rooms) | £129.99 |
| EXISTING DISH UPGRADE (Run four new single points to four rooms) | £194.99 |
| EXISTING DISH UPGRADE (Run one new twin point to one room) | £79.99 |
| EXISTING DISH UPGRADE (Run two new twin points to two rooms) | £189.99 |
| EXISTING DISH UPGRADE (Run three new twin points to three rooms) | £239.99 |
| EXISTING DISH UPGRADE (Run four new twin points to four rooms) | £289.99 |
| FREESAT PICTURES AROUND THE HOUSE ( Supply and Fit an RF Modulator and also run cable to TV Aerial System) | £99.99 |
| BESPOKE INSTALLATION REQUIREMENT – POA | POA |
| RUN ONE INTERNAL CAT5 / 6 CABLE 20m – iPlayer / SMART TV etc. | £69.99 |
| RUN TWO INTERNAL CAT5 / 6 CABLES 20m ea – iPlayer / SMART TV etc. | £99.99 |
| RUN THREE INTERNAL CAT5 / 6 CABLES 20m ea – iPlayer / SMART TV etc. | £129.99 |
| RUN FOUR INTERNAL CAT5 / 6 CABLES 20m ea – iPlayer / SMART TV etc. | £159.99 |
| RUN ONE EXTERNAL / INTERNAL CAT5 / 6 CABLE 20m – iPlayer / SMART TV etc. | £74.99 |
| RUN TWO EXTERNAL / INTERNAL CAT5 / 6 CABLES 20m – iPlayer / SMART TV etc. | £109.99 |
| RUN THREE EXTERNAL / INTERNAL CAT5 / 6 CABLES 20m – iPlayer / SMART TV etc. | £144.99 |
| RUN FOUR EXTERNAL / INTERNAL CAT5 / 6 CABLES 20m – iPlayer / SMART TV etc. | £179.99 |
