Cookies
What are cookies?
Cookies are tiny text files stored on your computer when you visit certain web pages. We use cookies to keep track of what you have in your basket and for booking and tracking repair and installation jobs.
To order products or book and track jobs, you need to have cookies enabled – see the section on Managing cookies. If you don’t wish to enable cookies, you’ll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.
Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors and improve our service.
Our Cookie Policy
To use our site to is full capacity including using the online store and the booking and tracking facilities, you will need to have cookies enabled.
Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold information about which items you have in your cart and which page you’re on. However, if you’d prefer to restrict, block or delete cookies from our site, or any other website, you can use your browser’s preferences to do this.
Here’s a list of the main cookies we use, and what we use them for.
| Name | Description | Expires |
| PHPSESSID | Essential to the running of the site. Provides cart, log in and page functionality | At log out or when browser is quit |
| __atuvc | Add This provides services for analytics and social network integration. | At log out or when browser is quit |
| __utma | Google analytics provides services for analytics to help us improve our service. | At log out or when browser is quit |
| __utmb | Google analytics provides services for analytics to help us improve our service. | At log out or when browser is quit |
| __utmc | Google analytics provides services for analytics to help us improve our service. | At log out or when browser is quit |
| __utmz | Google analytics provides services for analytics to help us improve our service. | At log out or when browser is quit |
| cookie_policy | If you agree to our cookie policy this is written to your computer so we know you are happy for us to use cookies. |
If you want to find out more about cookies click here.
Google analytics
Cookies:_ga
We use Google Analytics to carry out statistical analysis of page use, page interactions and paths through the Website to evaluate and develop our Website. This is known as 'digital analytics'. We may also record certain information that customers provide during a Website purchase or other process.
This information allows us to understand individual behaviours and needs more accurately. For more information on how Google uses the data collected via this service, see here: http://www.google.com/policies/privacy/partners/
To opt out of being tracked via Google Analytics, you can also use Google's opt-out browser add-on: https://tools.google.com/dlpage/gaoptout