Many perceived faults could simply be caused by a loose or faulty cable or perhaps even just incorrect setting on one of yourproducts. These type of ‘faults’ are generally not covered under any manufacturer’s warranty and even if they were it can be difficult to pin it down to which manufacturer to call.
For a fixed fee we can send an engineer to your home to run afull diagnostic check of your system to identify exactly where thefault lies.
If this can be rectified there and then without replacing any components this will be included in the price. If it is just the case of replacing a faulty cable or connector, the engineer will be carrying replacements and therefore the only additional charge will be for the cost of the part used.
Equally, you may have a problem with either the quality or reliability of the picture or sound you are receiving via either your aerial, satellite dish or internet connection. Again, we can send a trained and approved engineer to check your signal reception, advise on the appropriate action and remedy accordingly.
The majority of people are only using a very small percentage of the functions on their equipment and this is generally due to either not knowing how to work them or not even knowing they are there.
We can help you release the value of your product by ensuring your system is set up correctly and running through its functions step by step to ensure you are getting everything you want from your products.
For a fixed fee we can send an engineer to your home who will run through whatever you wish and ensure that you are fully conversant with your equipment and its functionality.